Your personal information matters. This policy explains clearly what data bat393 collects, why we collect it, how it is used and how we keep it safe. We believe you deserve to know exactly what happens to your information when you use bat393.
Questions about your data or account?
Visit our FAQThis Privacy Policy applies to all players using bat393 — including the website at bat393.pro and the Android app. By registering an account or using the platform, you confirm that you have read this policy and consent to the data practices described within it.
bat393 takes your privacy seriously. We understand that when you create an account, deposit in PKR and play on our platform, you are trusting us with personal information. That trust is not taken lightly. This policy sets out in plain terms what data we collect, why we need it and exactly how it is handled.
bat393 is the data controller for the personal information collected through the bat393 platform. We are responsible for ensuring that information is collected and used lawfully, fairly and transparently. This policy is written in plain English so that players based in Pakistan can understand it without needing a legal background.
This Privacy Policy should be read alongside our Terms and Conditions. If you have any questions after reading this policy, please reach out to our support team — details are at the bottom of this page.
bat393 only collects information that is genuinely necessary to operate the platform, process transactions and maintain a safe environment for all players. Below is a summary of the categories of data we collect and the circumstances in which each is gathered.
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number, username | At account registration |
| Identity Verification | CNIC number, passport copy, selfie or proof of address | Before first withdrawal or when KYC is triggered |
| Financial Data | JazzCash / Easypaisa wallet reference, bank account details, PKR transaction history | When depositing or withdrawing funds |
| Activity Data | Bets placed, games played, login times, device type, IP address | Automatically during platform use |
| Communication Data | Live chat transcripts, support emails, in-platform messages | When you contact our support team |
| Technical Data | Browser type, operating system, device ID, screen resolution | Automatically on page load or app launch |
We do not collect sensitive personal data — such as religious beliefs, political opinions or health information — and we have no legitimate reason to do so. If you ever feel we have collected something we should not have, please contact our support team immediately.
bat393 uses the personal data we collect for specific, defined purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.
bat393 does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have questions about how a specific decision was made on your account, you can request clarification from our support team at any time.
Because bat393 processes real-money transactions in PKR, we are required to carry out identity verification — commonly referred to as KYC (Know Your Customer) — before processing your first withdrawal and at any other point we consider necessary to maintain the integrity of the platform.
KYC documents you may be asked to submit include a copy of your CNIC (Computerised National Identity Card), a valid Pakistani passport, or a recent utility bill issued in Pakistan as proof of address. In some cases, we may ask for a live selfie to confirm document ownership.
All KYC documents are stored securely using encrypted storage. They are accessible only to authorised members of the bat393 compliance team and are never shared with unaffiliated third parties for commercial purposes.
Payment data — including your JazzCash wallet number, Easypaisa reference, Raast ID or bank account details — is used solely to process your deposits and withdrawals. bat393 does not store full card numbers. Payment processing is handled through secured, encrypted channels.
bat393 will never ask you to share your KYC documents via public chat or unofficial channels. Always submit verification documents only through the secure upload tool inside your bat393 account settings.
bat393 uses cookies and similar tracking technologies to make the platform work properly and to understand how players interact with it. A cookie is a small text file stored on your device when you visit the bat393 website or use our app.
You can manage cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the bat393 platform.
bat393 does not sell your personal data to third parties. We do not share your information with unaffiliated companies for their own marketing or commercial purposes. However, certain trusted third-party service providers need access to limited data in order to help us deliver and operate the bat393 platform. In every case, these providers are contractually bound to use your data only for the purpose we have specified and to maintain appropriate security standards.
Protecting your personal and financial information is one of bat393's core responsibilities. We employ a range of technical and organisational security measures to safeguard your data against unauthorised access, loss, misuse or alteration.
While bat393 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, we will notify affected players promptly and take all necessary steps to contain and remediate the incident.
bat393 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:
If you would like your data deleted ahead of the standard retention period and there are no legal obligations preventing this, please contact our support team with your request. We will process reasonable deletion requests within 30 days.
As a bat393 player, you have a number of rights in relation to your personal data. bat393 is committed to honouring these rights and making it straightforward for you to exercise them.
Right to Access
Request a copy of the personal data bat393 holds about you at any time.
Right to Rectification
Ask us to correct inaccurate or incomplete personal data linked to your account.
Right to Erasure
Request deletion of your data where there is no legitimate reason for us to continue holding it.
Right to Restriction
Ask us to limit how we use your data while a dispute or correction request is being resolved.
Right to Portability
Receive a copy of your data in a structured, machine-readable format where applicable.
Right to Object
Object to processing of your data for direct marketing purposes at any time.
To exercise any of these rights, contact our support team via the live chat feature on the platform or by email. We will acknowledge your request within 72 hours and aim to resolve it within 30 days. In some cases — such as where legal retention obligations apply — we may not be able to fulfil a request fully, but we will explain the reasons clearly.
bat393 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes an age declaration, and identity verification procedures are in place to detect underage access.
If you are a parent or guardian and believe that a minor has registered on bat393 or provided personal data without your consent, please contact our support team immediately. We will investigate and, where confirmed, close the account, delete the associated data and return any funds deposited in accordance with our standard procedures.
bat393 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal obligations. When we make significant changes, we will post the revised policy on this page with an updated date and, where appropriate, notify registered players via email or an in-platform notification.
Your continued use of bat393 after any update constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically — it is kept short and plainly written so it does not take long to read through.
If you have any questions, concerns or requests relating to this Privacy Policy or how bat393 handles your personal data, please get in touch with our support team. We are available around the clock via the live chat feature on the platform.
For written privacy enquiries, you can reach us at: [email protected]
Please include your registered username and a brief description of your query so we can assist you as quickly as possible. For data access or deletion requests, we will ask you to verify your identity before we can action the request, to protect your privacy.
You can also find answers to common questions on our FAQ page — many privacy-related topics are covered there in detail.
A quick overview of the key security and privacy practices that protect every bat393 player in Pakistan.
Every page on bat393 — from login to deposit — runs over SSL/TLS encryption. Your data travels between your device and our servers in a fully encrypted tunnel that cannot be intercepted.
CNIC and passport documents submitted for identity verification are stored in encrypted, access-controlled storage. Only authorised compliance staff can view them — never shared commercially.
All PKR transactions via JazzCash, Easypaisa, Raast and bank transfer are handled through encrypted payment channels. bat393 does not store full card numbers on its servers.
bat393 supports 2FA on all player accounts. Enabling it adds an extra verification step at login, significantly reducing the risk of unauthorised access even if your password is compromised.
bat393 does not sell, rent or trade your personal data to any unaffiliated third party for commercial purposes. Your information is used only to operate your account and deliver the bat393 service.
Access, correct, restrict or request deletion of your data at any time. bat393 acknowledges privacy requests within 72 hours and resolves them within 30 days — no unnecessary delays.
Create your free bat393 account today — cricket betting, live casino, slots and bingo, all secured with industry-standard data protection for Pakistani players.